Questions about UrDrive.

Vetted mechanics in Kenya, what a job costs, how to get the app, and Fleet Boss. The same answers as Ask on this site.

What does UrDrive do?

UrDrive is the operating system for conveniently owning a car in Kenya. We connect you with vetted mechanics, show a clear itemised estimate before work starts, track the job to completion, and keep a service history on the vehicle. The products are the Driver App, Vendor App, Operations Console, Fleet Boss, Point Check, roadside assistance, parts and insurance. Get the app from the form, or explore Fleet Boss if you run a fleet.

What products does UrDrive have?

Eight products on this site. Driver App (Android): book, see the estimate, follow the job, keep the record. Vendor App (Android): garages accept jobs, update status, chat and get paid. Operations Console (web, internal): the UrDrive team vets mechanics and supports bookings. Fleet Boss: corporate fleets. Point Check: 64-point inspection. Plus roadside assistance, parts and insurance. A booking in the Driver App appears in the Vendor App; Operations watches both. Get the app from the form.

Are prices fixed, or estimates?

Standardised services such as an engine oil and oil filter change have a fixed price, shown before you book. Repairs are itemised estimates: condition, wear, damage and parts decide the cost, and any extra found during the job needs your approval. The one market figure we state is that the same brake job is quoted anywhere from KES 3,500 to KES 12,000. Get the app from the form to go further.

How do I book a mechanic in Kenya?

Add your car, choose a service, choose a mechanic or garage, view the estimate, then book. Work can happen at a garage or at your location. Garage jobs: Accepted, Arrived, In progress, Completed, Picked up. When a mechanic comes to you, the same chain without pickup. Get the app from the form to start.

How are mechanics and garages vetted?

Nobody takes a booking until the UrDrive team has reviewed them: apply and verify a phone, review, approve or decline with a reason, then go live. Only then can a garage take bookings. Use the form and choose I run a garage if you want to join.

What is Point Check?

Point Check is a guided inspection during the service: 64 points across 8 sections (exterior, interior, engine bay, undercarriage, brakes, suspension and steering, fluids and leaks, tyres and wheels). Each point is marked Good, Attention, Issue or Skipped, and the result is written to the vehicle’s record. See Point Check on the home page.

Does the car keep a service history?

Each completed job is added to that vehicle’s record — what was done, at what mileage, for how much. The history stays with the car if you change garages, so the next mechanic starts from facts. Get the app from the form.

What is Fleet Boss?

Fleet Boss is for corporate fleet managers: where the fuel went, how drivers are driving, and whether each vehicle is safe, serviced and on the record. Groups: see the whole fleet; know and coach your drivers; keep people, vehicles and cargo safe; keep every vehicle serviced and on the record. Some tools use hardware fitted to the vehicle. Figures on that page are labelled Sample. Open Explore Fleet Boss, or use the form and choose I manage a fleet.

How do garages join UrDrive?

The Vendor App (Android) is for garages and mechanics: bookings inbox, the services and car brands you offer, chat with the driver, earnings and withdrawals, and reviews. UrDrive sends real bookings with the service and itemised estimate already in front of the customer. Apply from the form and choose I run a garage.

How do I get the Driver App?

The Driver App (Android) is for drivers; the Vendor App (Android) is for garages. The Driver App covers nearby garages, profiles and reviews, estimates, live status, more than one car, coupons and refer-and-earn. There is no store link on this site yet, so Get the app opens the request form. We email you at [email protected].

What if the car has broken down?

Roadside assistance matches you with a nearby mechanic when the car has stopped, wherever that is. Use Get the app on the form for the Driver App, or write to [email protected].

How do I contact UrDrive?

Use the request form on this page (Get the app) or write to [email protected]. Say whether you drive, run a garage, or manage a fleet.

Get the app

Tell us who you are. We will take it from there.

One form, three paths. Drivers get the Driver App, garages are walked through vetting, and fleets get a direct conversation about Fleet Boss.

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